Privacy Policy

How we protect and handle your data with the highest security standards

Last updated: February 7, 2026
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Our Security Commitment

At TradingRockets, we implement enterprise-grade security measures to protect your data with military-grade encryption and strict access controls.

End-to-End Encryption
Secure Data Storage
Regular Security Audits
Strict Privacy Controls

1. Information We Collect

At TradingRockets, we are committed to protecting your privacy. We collect only the information necessary to provide our services:

Personal Information

  • Email Address: Used for account creation, verification, and communication
  • API Keys: Generated keys for platform integration
  • Trading Signals: Data related to your trading activities and signals
  • Connection Information: IP addresses and platform connection data
  • Account Details: Subscription information and payment history

Automatically Collected Information

  • Usage Data: How you interact with our platform
  • Technical Data: Browser type, device information, and IP address
  • Performance Data: Response times and service usage metrics
  • Security Logs: Access attempts and security-related events

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our trading automation services
  • Process your transactions and manage your account
  • Send important notifications about service changes
  • Monitor and analyze service performance and usage
  • Prevent fraud and ensure platform security
  • Improve our services and develop new features
  • Provide customer support and respond to inquiries
  • Comply with legal obligations and regulations

3. Data Security

We implement industry-standard security measures to protect your data:

Advanced Security Measures

End-to-end encryption for all data in transit and at rest

Secure API key generation with unique cryptographic tokens

Regular security audits and penetration testing

Multi-factor authentication for administrative access

Real-time monitoring and intrusion detection systems

Secure server infrastructure with enterprise firewalls

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Trusted Service Providers: With partners who help us operate our platform under strict confidentiality
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or asset sale
  • Security Purposes: To prevent fraud, abuse, or security threats

5. Your Rights

You have complete control over your data with these rights:

  • Access Right: Review your personal information anytime
  • Correction Right: Update or correct your account information
  • Deletion Right: Delete your account and associated data permanently
  • Export Right: Export your data in a portable format (JSON, CSV)
  • Opt-Out Right: Opt-out of marketing communications with one click
  • Restriction Right: Restrict processing of your data
  • Objection Right: Object to certain data processing activities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Remember your preferences and login sessions
  • Analytical Cookies: Analyze how our services are used to improve them
  • Security Cookies: Provide security and prevent fraudulent activities
  • Performance Cookies: Monitor and optimize service performance

You can control cookie settings through your browser preferences. Disabling cookies may affect some features.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions for countries with similar privacy laws
  • Encryption and security measures for all international transfers
  • Regular compliance checks with international regulations

8. Changes to This Policy

We may update this privacy policy to reflect changes in our practices:

  • We will notify you of significant changes via email
  • Updated policies will be posted on this page
  • The "Last updated" date will be revised for all changes
  • Continued use constitutes acceptance of updated terms
  • You can review previous versions upon request

Contact Our Privacy Team

If you have questions about this Privacy Policy or your data rights, our privacy team is here to help.